Support > FAQ > Purchasing & Login Help

Where are my products?

I have previously bought Sonimus products, but I have not received any information regarding how to locate my purchases.

Make sure to log in to your Sonimus account by typing your email address into the username field. Remember to use the same email address you used when purchasing via PayPal.

Once you have successfully logged in, just go to “My area” and there you will find your purchased products.

If you are experiencing login issues, please visit the "login issues" section for a solution.

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NOTE: If you are unable to locate the solution you are looking for, and you have a Sonimus account, you can still get help by creating a client support ticket. If you don't have a Sonimus account create a guest support ticket.
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